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Beware of External Hard Drives!
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DeadAwake



Joined: 17 Feb 2007
Posts: 562
Location: Aus.
Beware of External Hard Drives!  Reply with quote  

I bought a Seagate 500gb external hard drive and am getting a I/O error, which i read means input/output error. This seems to be a common problem for this brand and a few others (maybe cheaper ones in general?), Toshiba is another example of these self-immolating hard drives. It registers it as a drive but i cant access it. Usually a different icon would be there, but its just that normal grey one now.

Read many posts on tech forums which suggested to do these things:

=Restarting [Nope]
= Plugging in on different computer [Nada]
= Running seagate diagnostic program [Some kind of error]
= Running a third party program to clone the data [couldnt read the HDD]
= Tried running chkdsk X: f/ (some kind of fix command never knew about) [just closed off]
= Deleting the IDE channels [couldnt really tell which one to delete, but i think i deleted them all in 2 attempts]

Only thing i didnt try was using a different USB cable, which i highly doubt would work.

Anyway on the off chance that someone has encountered this problem and fixed thought id post it here (as well as to warn you all), before registering for a Computer tech forum and contacting Seagate as my last hopes for now. It appears i can recover the data but read it can cost from 300-1500 or something ridiculous like that.

I bought the damn thing for backup. Funny thing is i have a 4gb from 5-6 years ago, battered and bruised, which still works like a charm. I bought the hard drive April '11. So, i suggest anyone to double-backup your real important stuff to a usb. Or there's the cloud thing.
Post Tue Aug 20, 2013 4:55 am
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mzehe916



Joined: 04 Aug 2006
Posts: 4541
Location: Switzerland
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I stay away from Seagate because of this exact thing. I haven't had any issues with my Toshiba or WD hard drives. I also back my hard drives up to a 1tb ext. hard drive. I feel secure. I also just knocked on wood. The cloud is cool, but paying for a lot of storage space can add up over time. My important files are on usb. I like usb sticks.
Post Tue Aug 20, 2013 5:37 am
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anomaly
Loserface


Joined: 22 May 2008
Posts: 2577
Location: DFW, TX
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I had a 1.5TB Seagate crash w/ every bit of everything I had. Lost all music, movies, digital photos (including my honeymoon, which I'll never live down), programs, eBooks, personal file digital scans.

95% of the music/movies I already ripped off my originals and sold to 2nd hand music stores. It's pretty much devastating; like watching your house burn down right in front of you.

That's why I be like "screw Seagate"
Post Tue Aug 20, 2013 10:20 am
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Neuro
A champion of Kurtis SP


Joined: 19 Jul 2002
Posts: 7740
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i put anything very important on disc if its possible which in most cases it is
Post Tue Aug 20, 2013 12:05 pm
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T-Wrex
p00ny tang


Joined: 30 Jun 2002
Posts: 6381
Location: Detroit, Michigan
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i should burn all my photographs onto a DVD today.
Post Tue Aug 20, 2013 1:16 pm
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Plum Puddin'



Joined: 26 May 2008
Posts: 1794
Location: Snagglepussy.
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I don't back up a thing. Never lost a thing.

SmugLife.

Post Tue Aug 20, 2013 6:01 pm
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jakethesnake
guy who cried about wrestling being real


Joined: 03 Feb 2006
Posts: 6290
Location: airstrip one
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The only thing I've ever lost is a backup hard drive. I usually upgrade my PC before the disks die...
Post Tue Aug 20, 2013 7:42 pm
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DeadAwake



Joined: 17 Feb 2007
Posts: 562
Location: Aus.
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Wrex has the right idea. Best to get those photos onto a Usb as well. My USB drive saved my Resume/CV.

I never had any major data busts either except for this one and burnt cds/dvds. I also read that:
- WD
- Toshiba
- Smart Tech

Have had this I/O error with external hard drives.

anomaly wrote:
I had a 1.5TB Seagate crash w/ every bit of everything I had. Lost all music, movies, digital photos (including my honeymoon, which I'll never live down)


Ouch! I lost some family photos, including some of my now deceased Grand Mother. By far the biggest blow. Did you have the I/O error too?
Post Wed Aug 21, 2013 2:03 am
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anomaly
Loserface


Joined: 22 May 2008
Posts: 2577
Location: DFW, TX
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yep. F that error in the B.
Post Wed Aug 21, 2013 8:28 am
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Mark in Minnesota



Joined: 02 Jan 2004
Posts: 1997
Location: Saint Louis Park, MN
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Any hard drive, internal or external, can fail.

Any data volume consisting of multiple hard drives can fail.

The only strategy that makes sense for data you care about is defense in depth. I run a 500GB RAID-1 in my main PC and I back that up weekly to a 1TB RAID-1 in a Western Digital home NAS. My most crucial data (stuff like tax records and RSA/DSA keys) also gets stored GPG encrypted on an external Linux server where I have a few GB of storage and a shell account for $60/year.

And I've still been thinking about signing up for Carbonite or similar.
Post Wed Aug 21, 2013 9:19 am
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redball



Joined: 12 May 2006
Posts: 6870
Location: Northern New Jersey
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External hard drives are a terrible way to backup your data. They're even worse if they're the only place that data exists.

Online backup is not too expensive, is easier to deal with, and offers infinitely more protection.

I use CrashPlan and it's what I recommend to everyone else. Use it to backup all your media and whatever. Keep your everyday documents in Dropbox (and backup with CrashPlan too) and you're unlikely to experience any catastrophic data loss.
Post Wed Aug 21, 2013 11:59 am
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redball



Joined: 12 May 2006
Posts: 6870
Location: Northern New Jersey
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As an aside, a lot of hard disk failure comes from failure in the mechanical bits. Sure, that can mean that the data itself becomes corrupted, but there's a chance that the data is fine and a recovery specialist can get the data back if it's truly important. Not a cheap service, though.

You could always try putting it in the freezer. Put it in a plastic bag first. Quick search gives me this article for details, but it's an old trick. http://geeksaresexy.blogspot.com/2006/01/freeze-your-hard-drive-to-recover-data.html
Post Wed Aug 21, 2013 12:03 pm
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anomaly
Loserface


Joined: 22 May 2008
Posts: 2577
Location: DFW, TX
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tried it; didn't work as directed
Post Wed Aug 21, 2013 1:44 pm
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Plum Puddin'



Joined: 26 May 2008
Posts: 1794
Location: Snagglepussy.
Re: Beware of External Hard Drives!  Reply with quote  

DeadAwake wrote:


=Restarting [Nope]
= Plugging in on different computer [Nada]
= Running seagate diagnostic program [Some kind of error]
= Running a third party program to clone the data [couldnt read the HDD]
= Tried running chkdsk X: f/ (some kind of fix command never knew about) [just closed off]
= Deleting the IDE channels [couldnt really tell which one to delete, but i think i deleted them all in 2 attempts]




Where in Oz are you? Is there a chinatown near by?

I'm not good with technical terms but my bro's laptop was "fucked" and wouldn't boot up.

He took it to one of those hole in the wall Chinese electronic shops.

They must have magical elves out the back working for top dollar because they were able to dump all his shit onto another drive.

The computer was dead, but the files on the drive were alive.



When all else fails with electronics...

Post Sun Aug 25, 2013 10:46 pm
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DeadAwake



Joined: 17 Feb 2007
Posts: 562
Location: Aus.
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Im in Oddilaide, we have a Chinatown. Now that you mention it, I recall a friend saying (3-4 years back) about buying a part or getting one fixed in a Chinese computer shop for insanely cheap.

Thanks, this is a promising idea! I will have to try it ASAP.
Post Mon Aug 26, 2013 4:25 am
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